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30 Mar 2011

Full-Time Director, Business Process Improvement

Benchachinda Holding Co., Ltd.Sena Nikhom, Bangkok, Thailand

NOTE: This job listing has expired and may no longer be relevant!

Job Description

Benchachinda Holding Group was founded in 1990. Presently, the group opertes telecommunications and Information; Communication and Technology under United Information Highway Company Limited (UIH), BB Broadband Company Limited (BBB), BB Content & Multimedia Company Limited (formerly known as Learn2Gether), United Telecom Sales and Services Company Limited (UTEL), United Distribution Business Company Limited (UD) and BB Technology Company Limited (BBTEC)

Though the company’s major business counterpart is the Government and government related agencies, a long-time connection between the Company and Thai society was profoundly tangible. As it is reflected in its Mission; to accentuate sense of social responsibility, hence the Rak Ban Kerd Foundation whose aim is to promote ethics which is vital for strong-economy society.

With a strong believe that a waterdrop is somewhat could be united to achieve greatness in anything, Benchachinda seeks to uphold its philosophy in promotion of ethics in and outside workplaces and we hope that “The Power of Waterdrops” could ultimately culminate sustainable growth and development to Thailand and its people..
Job Description:

  • Build relationships with business leaders to understand business objectives and priorities, and to collaboratively develop supporting process improvement initiatives.
  • Establish and lead a team in the identification, design, and delivery of process improvement initiatives.
  • Responsible for maintaining projects on time and budget, reporting on progress, managing expectations and risk, and ensuring post-implementation benefits are measured.
  • Coordinate with President, Senior Management level with respect to work strategies and objectives related to streamlining opportunities and eliminating waste.
  • Agree with Top Management on major potential areas of improvement.
  • Approve team members, experience mix and broad representations.
  • Advise on the team operational models, process and appropriate tools.
  • Contribute to the transformational change in mentality and behaviour to establish a sustainable perpetual improvement environment.
  • Ensure that quality and improvement projects are managed professionally and targets are met.
  • Promote Teamwork and cooperation within and across departments.
  • Be a student of the markets company competes in, to ensure process improvement initiatives are tailored to the strategic needs of the business leaders.
  • Stay abreast of new developments in business process improvement methodology and best practices, including learning from other market leaders and industries.
  • Act as a catalyst for the sharing and implementation of best practices across all businesses.


  • Effective leadership of a team of highly educated analysts to drive effective, results oriented analytic projects.
  • Lean knowledge/ experience to apply lean concepts and principles across an entire value stream.
  • This role works closely with the business to understand and document processes/practices, establish measurement plans for CTQs and KPIs, identify and quantify process improvement opportunities, implement change and build and execute control plans.
  • The person in this position will be expected to identify process improvement opportunities, execute against those opportunities and successfully realize quantifiable benefits.
  • Bachelor’s Degree plus 10 + years relevant experience or relevant Master Degree (MBA preferred).
  • Certified Black Belt with at least 10 years of analytic experience applied to process improvement.

How to Apply

Interested candidates are invited to write in with full resume, stating present and expected salaries, and enclosing a recent photograph to the address below:

Benchachinda Holding Co., Ltd.
499 Moo 3 Benchachinda Bldg., LL Fl.,
Vibhavadi Rd., Ladyao, Chatuchak Bangkok 10900
Tel: 0 2953 1111 Ext. 23487, 23482, 28452
E-mail :

Job Categories: Business Development. Job Types: Full-Time.

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