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25 Jun 2011

Full-Time Order Management Coordinator

Geodis Wilson Thai Ltd. – Bangkok, Bangkok, Thailand

NOTE: This job listing has expired and may no longer be relevant!

Job Description

Geodis Wilson

Geodis Wilson is part of the Geodis Group. With 26,000 employees in a network spanning 120 countries, the Geodis Group ranks among Europe’s top five transport and logistics companies.
With 5,500 people and a global network, Geodis Wilson is one of the world’s largest freight management companies.
We offer integrated supply chain solutions that deliver cargo by sea and air. Our expertise, value-added services and e-services enable our customers to streamline the flow of goods. We also make their supply chain more transparent and easier to manage.
The backbone of our company is a self-reliant network of offices and air and ocean hubs in over 50 countries. We have a strong presence in Europe, the Americas and the Asia Pacific region. We also have offices in the Middle East and in Africa. Our reach is extended further through a network of selected agents that operate to our high standards. This ensures that we service cargo flows of our customers efficiently and consistently across the world.

Geodis Wilson Thai

GEODISWilson Thai Ltd. was established in Thailand since 1978.

The company is now employing over 230 personnel in 5 locations: Bangkok Head office, Bangkok Airport office, Laemchabang, Klongtoey and Sadao. The company provides a Multi-Business Offer services:
Seafreight (Import-Export)
Airfreight (Import-Export)
Customs clearance
Projects handling

Objective / Purpose of the Job
The customer service is responsible for the product Order Management, the operational processes and KPI’s agreed. He/She is responsible for processing order from Planner, Vender in SCM and Services in a timely manner as required by the requested date on the order.
Key Activities/ Accountabilities
Response to all internal and external phone calls, faxes, and emails from Planner, Vender, GW origin and destination office. And Process all consolidation shipment order.
Upload and check Material Release Schedule (MRS) file in Supply Chain Management (SCM) portal
Checking for a completeness of vendors’ shipping document and using the provided tools (SCM) import order into the system for processing.
Coordinate with vendor and destination office to complete on customer booking and order processing.
Processing within other internal tools for Order Management activities
Order Preparation and Validation based on defined rules
Management of end-to-end activities for timely execution and information
Verify that all procedures and processes have been followed at the completion of each order
Participate in other assignments as needed to meet the needs of the key customer
Qualifications :
Bachelor’s degree or above in any fields
At least 1-2 years experience in Customer Service / Order Management
Fluency in German is advantage but not essential.
Ability to proactively and creatively solve problems.
Strong understanding of Order fulfillment & Customer service.
Ability to speak and write fluent English
Ability to be flexible and work efficiently in hectic and demanding environment

How to Apply

If you are interested in the career opportunity stated above, please send your application letter and resume stating full details of your background, references and expected salary, together with a recent photograph to:

Geodis Wilson Thai Ltd.
HR Department
207 Soi Saeng Uthai, Sukhumvit 50 Rd.,
Prakanong, Klongtoey, Bangkok 10260
E-mail :

Job Categories: Admin & HR. Job Types: Full-Time.

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