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29 Jun 2011

Full-Time Travel Consultant

Buffalo Tours (Thailand) Ltd.Bangkok, Bangkok, Thailand

NOTE: This job listing has expired and may no longer be relevant!

Job Description

Buffalo Tours specialize in innovative travel to Vietnam, Cambodia, Laos and Thailand, offering tour packages and customized travel to both leisure and business markets, our products include adventure and premier options.

Established in 1994 as a two-man operation, Buffalo Tours has grown to over 200 employees, with offices in Ho Chi Minh City, Danang, Siem Reap, Phnom Penh, Bangkok, London, Sydney and our head office in Hanoi.

In addition to being a leading inbound tour operator, Buffalo Tours has formed strong, global relationships to become the leading destination management company in the region.

Department: FIT Sales Department

Report to: Sales Team Leader

Location: Bangkok, Thailand

The candidate will provides an outstanding customer service level to create revenue and profit for the company through direct and agent sales by fast and consistent turnaround of any incoming request.

Key Measurements
Generate sales for BT Thailand


Receive request from overseas, local and BT agents and provide accurate quotes within 24 hours using the BT mark up policy.
Suggest products, promotions and up sell where possible/required.
Ensure conversion rates are at least 20% for agents and 30% for online.
Ensure up to date product information.


KPI’s valid for the sales team and individuals:
Revenue and profit targets, conversion rates.
Company feedback ratings from clients

Key Measurements
Sales administration duties

Ensure that all information is entered into Buffalo Reservation System (BRS) including name of client, booking date, date of tour, selling cost, profit, type of tour.
Ensure all information is passed onto OPS in a timely fashion and services are confirmed before confirming to client.
Ensure accounting is informed about receivables and any invoices that need to be paid.
General administration duties as called upon by Team Leader.
Record all enquiries and bookings into master files and the BRS.
Book hotels when required.


BRS Reports
Sales Reports
Exact reports from accounting department

Key Measurements
Website / content management

Assist with ensuring the BT Thailand website and related websites are up to date.
contributing towards any blogs or other related online marketing projects as requested by management & Team Leader


Male / Female 25 – 45 years (Thai Nationality)
Bachelor degree in any related field (sales and tourism preferred)
2 years experience as tour coordinator, travel consultant or similar function
Very good command of English language and skills in additional foreign languages will be an advantage.
Have a in depth knowledge of relevant products in Thailand and Indochina
Having a Can Do attitude and independent personality with an eye for details

How to Apply

Please send letter of application with resume and recent photo to:

Ms.Lapasrada Janma
HR – Buffalo Tours

Lertpanya Building
suite 706-707 , 7th Floor,
41 Soi Lertpanya, Sri-Ayuthaya Road,
Kwaeng Phyathai Road, Khet Rajathewee,
Bangkok 10400
E-mail :
Website :

Job Categories: Consulting and Sales. Job Types: Full-Time.

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